How We Review Casinos

Last updated: —

Every casino on JuzCasino goes through the same testing process before it’s rated. We don’t summarize a casino’s marketing page — we register, deposit, play, and request a withdrawal ourselves, the way a player actually would.

This page explains exactly what we check, how a final rating is calculated, and what disqualifies a casino from a positive review outright.

Our Review Process

1

Research the operator and licence

We identify who operates the casino, which licence(s) it holds, and check the licensing authority’s own register where one is publicly available.

2

Verify available bonuses and terms

We read the full bonus terms — not the promotional summary — including wagering requirements, maximum cashout limits, game weighting, and expiry conditions.

3

Test registration and KYC

We create a real account and go through the actual verification flow, noting what documents are requested and how the process feels in practice.

4

Check available payment methods

We confirm which deposit and withdrawal methods actually work for the region we’re testing, including any minimums, maximums, or fees not listed upfront.

5

Evaluate deposits and withdrawals where possible

We make a genuine deposit and, where possible, request a withdrawal — logging processing time, any friction, and whether the amount received matched what was requested.

6

Assess games and software

We check game variety, providers, and whether the software runs reliably, including on slower connections.

7

Test customer support

We contact support with a real question and record response time, channel availability, and whether the answer was actually useful.

8

Assess mobile usability

We test the site or app on mobile — registration, deposits, and gameplay — since most of our readers play on a phone.

9

Record findings and update when things change

We publish what we found with a last-tested date, and recheck the review when we’re notified of — or notice — a material change.

How a Final Score Is Calculated

Every casino is scored across eight weighted categories. The categories that affect a player’s money and safety most directly carry the most weight.

Licensing & Safety20%
Payment & Withdrawal Experience20%
Bonus Terms & Wagering Requirements15%
Game Selection & Software15%
Customer Support10%
KYC & Account Verification10%
Mobile Experience5%
Responsible Gambling Tools5%

Weightings apply to the overall editorial score. A severe issue in any single category — particularly licensing or withdrawals — can cap the overall rating regardless of how well a casino scores elsewhere; see Automatic Disqualifiers below.

Rating Scale

4.5 – 5.0
Excellent
Strong across every category. Easy to recommend without caveats.
4.0 – 4.4
Very Good
Solid overall, with minor drawbacks worth knowing about.
3.0 – 3.9
Average
Usable, but has real weaknesses in at least one core category.
2.0 – 2.9
Below Average
Multiple issues. We recommend caution and explain why in the review.
Under 2.0
Not Recommended
Significant problems found during testing. We explain what we found instead of recommending sign-up.

!Automatic Disqualifiers

Some findings override the scoring rubric entirely. If we find any of the following during testing, the casino will not receive a standard positive review, regardless of how it scores elsewhere:

No verifiable licence, or a licence we cannot confirm with the issuing authority
Documented pattern of non-payment or unreasonably withheld withdrawals
Predatory or deliberately misleading bonus terms
No functioning responsible gambling tools or self-exclusion option

Where we find these issues, we publish what we found and explain why we’re not recommending the casino, rather than omitting it or defaulting to generic promotional language.

Who Does the Testing

Every review is researched, tested, and written by our editorial team — see who’s behind JuzCasino for background on the people responsible for what’s published. Commercial partnerships and sponsored placements never influence a rating; see our full Advertising & Editorial Policy for how that separation is maintained.

Think a review is out of date or missed something? Tell us and we’ll recheck it.

Contact us →
AC

Senior Affiliate Manager
JuzCasino

8+ YEARS IN iGAMING

Author and Review Lead

I lead JuzCasino's casino review process and have worked across iGaming content, casino reviews and affiliate operations for 8+ years.

For each review, I check the bonus terms, payment rules, KYC process, responsible gambling tools, product coverage, operator details and hands-on test results. The goal is simple: show the facts a player should know before depositing.